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Five9 & Google Cloud launch unified AI contact centre CX

Channel Life 2026|01|15

Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.

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Andrew Harman: The phone stopped ringing and people stopped asking me out for lunch.

Channel Chat 2026|01|15

IBM Introduces New Software to Address Growing Digital Sovereignty Imperative

IBM 2026|01|15